#5: Never stop learning if you want to be open and equipped to make change.

Steve Hall is the Director of EHS Canada at AFL, a global telecommunications provider. In this episode, he shares some successful strategies he’s implemented, how he handles pushback, and why he manages a lean team, among other tactics that you’ll be able to put to the test in your workplace.

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Steve Hall is constantly learning and big on sharing what he’s learned with others in the safety space. In this episode, we discuss:

• His role [00:01:07];
• Size of AFL globally [00:01:50];
• Health and safety strategy at AFL [00:02:47];
• Scenarios that are challenging to proceduralize [00:04:04];
• Who he reports to, how his progress is measured, what he’s in charge of [00:06:14];
• Who his direct reports are and why he chose to structure their responsibilities the way he did [00:09:12];
• Why he defines his team as “lean” [00:12:52];
• Changes he implemented that didn’t have much pushback [00:17:10];
• What he thinks can and can’t be replaced by virtual solutions [00:17:51];
• When he makes changes to improve efficiency, do his metrics that workers report on support the change? [00:22:40];
• How he presents his business cases externally to get more buy-in for his propositions [00:27:20];
• Example of a successful business case that could be transferable to other businesses [00:30:05];
• The metrics he uses to measure the success of those reporting to him [00:35:47];
• Why he tracks hazard assessment reviews [00:38:31];
• How hazard assessments work [00:38:54];
• The technology his team uses [00:42:40];
• The goals for AFL from a safety perspective [00:45:51];
• What safety professionals should spend less energy on [00:50:16];
• How he explains what he does to his family [00:52:09];
• A program that he recommends all safety professionals take [00:54:47];
• More.